Follow the steps below to create an account in the Physiotherapy Board | te Poari Tiaki Tinana online portal MyPBNZ.
You need to create an account if you:
- are applying for registration for the first time;
- want to make a complaint or notification about a physiotherapist; or
- need to change the email address linked to your records.
1. Start the Account Creation Process
First select “Login”.
Then choose “Sign up now”.

Enter your email address and then select “Send verification code”.

2. Verify Your Email
You will receive a verification code from Microsoft on behalf of Physiotherapy Board NZ.
The email will be sent from [email protected].
Enter the verification code and select “Verify code”.

The password must be between 8 and 64 characters and must contain at least 3 of the following:
- a lowercase letter
- an uppercase letter
- a digit
- a symbol
Enter your given (first) name(s) and surname (last name) in the “Display Name” section.
Then enter your given name(s), middle name(s), and surname exactly as they appear on your passport and select “Create”.

3. Verify Your Email Again
You will then need to verify your email once again.

Once you verify the code, you can select “Continue”.

4. Create Your Profile
Once in the portal, select “New Submissions”.

You will then need to create a profile.

5. Enter Your Profile Details
Select “Create My Profile” and enter all required data.

Review the information you have entered before submitting your profile.
6. Review and Submit
Review your profile details and select “Submit”.

Once the form has been submitted, your profile will be created. Select “New Submission” to continue.

7. Access Online Submissions
You will then be able to apply for registration or make a complaint or notification.
