MyPBNZ portal

The Physiotherapy Board | te Poari Tiaki Tinana uses the MyPBNZ portal for key functions for practitioners:

• Application for registration
• Managing practising status
• Maintaining registration details
• Return to practice applications
• Making health notifications

MyPBNZ is also the portal for members of the public or practitioners who wish to make a complaint or notification about an Aotearoa New Zealand registered physiotherapist.

• To access the new MyPBNZ portal – All existing and new practitioners must firstly create an account.
• Your existing account (any account used prior to July 2025) will not work. Create an account here or using the button below.
• To view our guide to using our new MyPBNZ portal click here.
• Please use the email address you have registered with the Board (this is the email address that you receive our emails on). If you no longer have access to this email address you will need to contact us to let us know as you will need to be registered with the new email manually.
• Resetting Password: In the event that you need to reset your MyPBNZ password, note that you will be required
• Please also note that only one practitioner can register to a single email address. Registrations for multiple physiotherapists cannot be set up to the same email address.
• If you do not see your record once you have logged in using this email please contact us at [email protected]
• Password Reset: MyPBNZ uses two‐factor authentication for security. When you request a password reset, you will be asked to authenticate twice in a row.

Creating an account – a video guide for practitioners

If you no longer have access to the email address we have on record for you you need to update your email address with us:

To update the email address associated with your MyPBNZ account, please follow the steps below.

Step 1: Log into Your MyPBNZ Account

Log in using the email address currently associated with your MyPBNZ account by following the instructions here.

If you are unsure of the email address we have on file, please contact us to check at [email protected]

Important: If you no longer have access to the email address currently on file, please let us know in your request.

Step 2: Create a New Account Using Your Preferred Email

Click ‘Sign up now’ to create a new MyPBNZ account using the email address you’d like your records to be linked to.

To help us match your new account with your existing records, please take note of the following details exactly as entered:

• New Email Address
• Display Name (as entered during account creation)

Step 3: Request the Email Change

Send an email to [email protected]  with the subject line: “Change of Email Request”

In the body of the email, please include:

1. Your registration number
2. Your full name
3. The email address currently on file
4. The new email address and display name

If you are a member of the public please create your account using the email address you wish to be contacted on.

You can access the MyPBNZ portal by clicking here or on the button below.